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There are already several built{nbh}in obstacles{br}that scare people from seeking appropriate veterinary care, like rearranging their schedule and bringing their pet to the place they fear most. But there are things you can do to help eliminate those{nbs}obstacles!
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In the second episode of this 5{nbh}part series, join podcast host Dr. Katie Berlin and guest Dr. Peter Weinstein as they discuss how to create a more client{nbh}centric culture in practice and how it can promote care for a{nbs}lifetime.
In this episode, we’ll cover:
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How shifting from a doctor{nbh}centric to a client{nbh}centric mindset can help with client{nbs}outreach
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The role telehealth plays in the future of veterinary{nbs}medicine
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Why direct client contact doesn’t always provide the best client{nbs}experience
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Why veterinary teams should prioritize stress reduction in pets and their{nbs}people
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Make sure your clinic{br}makes it easy for clients to{br}seek the help they{nbs}need.
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Take a listen!
#66A137
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https://www.cliniciansbrief.com/article/how-client-experience-can-lead-lifetime-better-care-dr-weinstein
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This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the speaker(s). Your receipt of this material constitutes your acceptance of these terms and conditions.
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